Cross Lane Search

Highlights
- Fast, accessible referral process
- Large attorney network
- Free initial consultation
Address: 125 E 84th St I, New York, NY 10028
Phone: +1 212-861-9210
Opening Hours:
- Monday: 9AM-6PM
- Tuesday: 9AM-6PM
- Wednesday: 9AM-6PM
- Thursday: 9AM-6PM
- Friday: 9AM-6PM
- Saturday: 9AM-5PM
- Sunday: Closed
Cross Lane Search seeks to connect clients with attorneys through a streamlined referral process, positioning itself as a user-friendly provider for those seeking legal help. User reviews highlight positive experiences with easy, accessible connections and referrals to knowledgeable lawyers, lauding the speed and convenience of the service. However, criticisms frequently mention unhelpful or inattentive intake staff, frustrating communication—sometimes described as scripted or impersonal—and referrals that do not always match a client’s specific legal needs. While some users felt valued and efficiently matched, others described feeling dismissed or inundated by follow-ups, noting inconsistencies in customer service and success rate.
